A verbatim selection of unsolicited feedback from clients

  • Adam cut through a mountain of information to deliver customer-focused copy … clarifying the role of digital to stakeholders and making my job easier in the process.
  • Adam has an extensive folio that spans digital agency through to academia, and manages to be both thoroughly professional and genuinely lovely to work with.
  • Adam is one of the most hard-working people within our organisation. His attention to detail and the way that he applied himself to every part of this job, undertaking overtime and working till late at night to make sure he all aspects of the job were finalised has been inspirational.
  • Adam’s wonderful copy has been incorporated into the [client] website.
  • A lot of work in a small amount of time. Fantastic job.
  • A pleasure to work with and he produces outstanding results with a very pleasant working manner.
  • Appreciate your work and I found you great to work with.
  • Appreciate your work on this and very happy to recommend you to others.
  • Awesome stuff!!! That will work for sure!
  • Beautifully formatted and edited … thank you for your continuing support.
  • Bloody brilliant Adam! Absolutely wonderful … [The client] will also love it.
  • Brilliant – thank you so much.
  • Brilliant as always!
  • Brilliant, thank you so much Adam. Really appreciate such a fast response too!
  • Brilliant! To me it’s so much better!
  • Can we say how impressed we have been with Adam. He has been a pleasure to deal with and very cooperative and efficient. He had been able to accommodate our needs without complaint!
  • Deeply impressed – you’ve done a lot in a short time … thank you for an extraordinary effort.
  • Efficient and proactive … very hard pushed to find anyone with your eye for detail or, indeed, your passion for it.
  • Fantastic Adam – your step-by-step advice on loading yesterday was also fantastic and I have now significantly upgraded my skills and knowledge … thanks again for all your help – it has been so much appreciated.
  • Good writers are SO hard to find, and you’re an excellent writer.
  • Great job done – appreciate your thorough work.
  • Great stuff Adam! Excellent rework and I love the concept at the bottom with the rotating content calling out key facts!
  • Great work as usual.
  • Great work overall – huge thanks for doing it in such a timely fashion.
  • Great, thanks for the super quick response!
  • He has done a brilliant job … all his comments are very astute.
  • Hey WOW!! Just love the Venn diagram it really does encapsulate the whole picture!! What magic!
  • High appreciation for your eye for detail and eagerness to do things the right way.
  • His efforts and dedication to the project have been outstanding … he has handled the management of the project to meet some difficult client requirements with an extreme level of professionalism and with a very calm and level head.
  • Hooray! Thank you so much Adam. I like all your changes, and really appreciate your amazing attention to detail.
  • I am so excited; I think here at last is someone who gets it.
  • I can certainly see the great improvements, which are the direct result of your experience, highly developed skills and hard work.
  • I have looked at your comments, read your work and your summary sheet and am gobsmacked! You are a genius.
  • I have very much enjoyed working with you and will most definitely recommend you in future.
  • I just wanted to thank you again for your help. Your editing was perfect!
  • I love this.
  • I really appreciate that you kept your word and completed the work on time.
  • I really appreciate the work you have done for us this year. And your speed at doing all this work.
  • I really appreciated the quick turnaround.
  • I really really really appreciate it.
  • I sang your praises today to all the other producers so you might be getting some more work from us again soon!
  • I think it’s great – really clean and a friendly and accessible tone.
  • I think it’s looking really good. Very clear, friendly and concise!
  • I wanted to personally thank you and your wonderful professional team for the great work and support provided … the final product is something we can all be very proud of. This project has an international profile and I am really pleased that the resources will be of the highest quality and standard.
  • I was impressed with the job you did for us on the ANZAM Research Productivity report.
  • I was just going through your style guide – it’s really good!
  • I will get your invoice paid. [Client] says you were worth every cent.
  • I would like to thank you for your effort and great job on proof editing.
  • I would like to thank you for your previous contributions. We would be delighted to have you on board again.
  • I’d like to express my appreciation to you for managing this project with your usual efficiency, diplomacy and elegance. Thank you for pulling it all together while maintaining a nice equilibrium of timeliness and rapport with the clients, and for undertaking the design work … as well.
  • It has been a pleasure working with you.
  • It looks fabulous. You have done a great job; I’m sure our partners will be very pleased with how it has come up.
  • It’s been an absolute pleasure working with you.
  • Just for the record, I reckon … your abilities with the written word are nothing short of awesome.
  • Just to let you know how great it was working with Adam Finlay and his team … Adam was very helpful, responsive and a pleasure to work with.
  • Just wanted you [the agency] to know that Adam has been doing really great work for us. The [client] team here love him!
  • Love it. The tone is informative but fresh and interesting to read. Great flow through the text … thanks again and brilliant work.
  • Love the banner suggestions – awesome work.
  • Many thanks Adam, [this] is wonderful.
  • Many thanks for a splendid looking document!
  • Many thanks for the quick turnaround as always.
  • Many thanks for your support and expertise, without it am sure I would not make it.
  • My goodness you’ve done a lot of work.
  • Nailed it.
  • Nice nice nice Adam. Just had a quick read and wonderful stuff.
  • Oh this is great Adam! Really like your angle and expression. Thanks! Excellent stuff. Very happy.
  • Oh you are awesome!
  • Perfect Adam, spot on.
  • Perfect Adam, thanks so much for the rework. I’ve been through it all this morning and I love the way you have reordered everything … I think it makes total sense.
  • Perfect! Thanks!
  • Really appreciate the turnaround.
  • Really appreciate your great job.
  • Sharp, and pleasant to deal with.
  • So efficient! Thanks Adam.
  • Superstar!
  • Ta muchly for the quick turnaround too.
  • Thank god for you!
  • Thanks a lot for this quick turnaround!
  • Thanks, Adam. Good to read some constructive feedback today!
  • Thanks Adam – great work with the copy, it’s reading much better now.
  • Thanks Adam – it was a very professional experience.
  • Thanks Adam – this is great. And thanks for the quick turnaround.
  • Thanks Adam, you are a star. And a patient one at that.
  • Thanks again for another fantastic, last-minute job for us.
  • Thanks again for being so flexible.
  • Thanks again for your assistance with this – it has been a huge job and your feedback has been invaluable.
  • Thanks again for your monumental efforts. You have made so many improvements, and it’s hard going with such a problematic document. Now it looks fantastic.
  • Thanks again for your very high quality work to date – much appreciated.
  • Thanks for a great job on the report.
  • Thanks for being so thorough.
  • Thanks for getting through the other stuff so quickly.
  • Thanks for such sterling and fast work.
  • Thanks for taking the time to review this, awesome feedback!
  • Thanks for that tight turnaround and for giving us lots of options.
  • Thanks for the feedback. Great to get a fresh set of eyes over these, especially when they can point out inconsistencies with the broader digital channel UX.
  • Thanks for your painstaking work.
  • Thanks heaps for getting these back so quickly. Brilliant!
  • Thanks heaps for this Adam! Looks great!
  • Thanks mate, that is perfect! Brilliant, I really appreciate the effort you have gone to, a very fresh and engaging approach.
  • Thanks so much for all your work on this, you have done a fantastic job.
  • Thanks so much for this – this is exactly what I need, thanks!
  • Thanks so much for turning this initiative around quickly!
  • Thanks so much for your help with all this!
  • Thank you … for your last minute, quick turnaround work – definitely appreciate your efforts!
  • Thank you Adam, this is a great review. We’ll be working on it ASAP!
  • Thank you again for your generous help!
  • Thank you again so much for stepping in at the last minute. Although a small project, I have enjoyed working with you (very professional).
  • Thank you for all your help. You have done a wonderful job making our work look very professional. The time and effort you have given is much appreciated.
  • Thank you for all your support to date … it has been a breath of fresh air.
  • Thank you for looking at this so quickly Adam.
  • Thank you for your speedy reply and the reformatting and your in-depth comments. I have really found your comments to be valuable.
  • Thank you so much for everything you have done for us here, and for your easy and obliging manner which has made working with you such a pleasure.
  • Thank you so much for the quick turnaround.
  • Thank you so much for your help! You’re too quick.
  • Thank you thank you thank you!
  • Thank you very much for the review … I really appreciate your time on it!
  • Thank you very much for this response. This gives us a good direction to follow.
  • Thanks you very much for this turnaround … super quick. Saviour!
  • Thank you for all the trouble you are going to. I think it’s great.
  • Thank you so much for your time, input and editorial direction. It was most valued.
  • That’s great Adam – appreciate all your hard work!
  • That’s great! Thanks so much Adam.
  • That’s perfect – thank you!
  • The [client] has reported back that she is very happy with your work on the report. She said the readability was noticeably enhanced and the comments were quite valid and helpful. So, thank you for your work and thoroughness.
  • The boss was very complimentary about the work you did on the self-study.
  • [The client said] you were a great find as you’re so easy to work with.
  • The feedback from both myself and the business unit is that you did an excellent job and we were really pleased. Thank you for your work on this and the quick turnaround.
  • The profile is perfect – [the clients] are both happy. Thank you!
  • There are some absolutely beautiful expressions in this! You are a master!
  • The team would just like to thank you for all your hard work and dedication in proofing and improving our exam.
  • They look fantastic and all are very impressed!
  • This has been a stunning effort Adam, and running according to time too!
  • This project has been a massive team effort and your contribution has certainly made a significant impact on the final product … we appreciate your efforts.
  • This works really well for me – it’s very clear and … there’s little room for confusing anything here.
  • We absolutely smashed the running of this campaign and a huge thank you to all for your hard work. The client is stoked.
  • We are both a bit blown away by the quality of your comments. You are REALLY GOOD at this. I mean outstandingly good. I know we’ve said similar in the past but honestly, your input is really excellent.
  • We just caught up and both love the [copy]; it’s spot on and does a wonderful job of tying everything together.
  • We really liked your suggestions and will incorporate them into the style guide.
  • We wanted your help because you’re very good and frankly a few hours help from you is worth three times that from anyone else.
  • Well, your work was spot on time, and you deserve to get paid promptly!
  • Wow Adam, you have given us some really useful and relevant comments.
  • Wow! So many options; great work, thanks Adam.
  • You are a legend thank you Adam.
  • You are a super star – thank you so much.
  • You are doing a fabulous comprehensive job on this – more than we were expecting!
  • You are doing great, diligent and intelligent work Adam.
  • You are the best! I can’t thank you enough for your help and suggestions, they’re fantastic.
  • You are the best! Thank you so much.
  • You did a great job and I really appreciate your punctuality and dedication. I will surely recommend you to my colleagues.
  • You do such a good job.
  • You have alleviated some serious stress that I was experiencing by offering your guidance and ‘can-do’ positive attitude.
  • You have been incredibly ethical throughout.
  • You have done a wonderful job piecing it together and I can’t really fault it.
  • You have played a significant role in getting us prepared for this week … the final production of the submission, appendices and folders of additional papers were relatively stress free largely thanks to you and all looked impressive (which definitely helps!).
  • You rock thanks Adam, and thanks so much for dropping everything to help.
  • You rock thanks so much Adam.
  • You’re doing a terrific job.
  • You’re efficient and proactive … [we’d] be very hard pushed to find anyone with your eye for detail or, indeed, your passion for it.
  • You’ve been a huge help and the copy is reading great.
  • Your attention to detail and your extremely strong commitment to getting the job done is well recognised.
  • Your comments and corrections have been great.
  • Your feedback was the most valuable in a general sense. You take a great overview whereas the other editors were more copy editing … but your feedback was really at a different level.